Support Guidelines
Select Correct Category
Choosing the right "Request Type" helps us route your ticket to the correct department faster.
Provide Valid URLs
Ensure all links (YouTube, Spotify, Socials) are working and accessible publicly.
UPC & ISRC Codes
For claim releases or takedowns, accurate UPC and ISRC codes are mandatory.
Attachments
Upload clear screenshots or legal documents (PDF) if requested to speed up the process.
Response Time
Our standard response time is 24-48 hours. Please do not create duplicate tickets.
Open a Ticket
Fill the form below for assistance.