Support Desk • Music + Video Distribution
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Support Guidelines
Fast RoutingSelect Correct Category
Choosing the right "Request Type" helps us route your ticket faster.
Provide Valid URLs
Ensure all links (YouTube, Socials) are working and publicly accessible.
UPC & ISRC Codes
For claim releases or takedowns, accurate UPC and ISRC help faster processing.
Attachments
Upload clear screenshots or documents if requested.
Response Time
Standard response time is 24-48 hours. Please avoid duplicate tickets.
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