Be Musix Support Desk

Submit a support ticket
and we'll route it to the right team.

For claims, takedowns, channel requests, artwork updates and platform issues. Pick a category below and we'll forward your request to the correct internal team.

24–48h Review Ticket Tracking Mobile-Optimized CSRF Protected

Support Guidelines

Follow these for faster routing, fewer delays, and accurate resolution.

Smart Routing Enabled Selecting the correct request type forwards your ticket to the right internal team immediately.

Pick the correct category

Use the matching request type (YouTube/Facebook/TikTok/Takedown/Others) to reduce processing time.

Provide valid asset identifiers

UPC and ISRC are critical for claim release, manual claims, and takedown-related requests.

Submit working public URLs

Broken or private links may delay verification and response from the support team.

Upload clear screenshots/documents

For claim release or platform disputes, clear evidence helps speed up case review.

Avoid duplicate submissions

Multiple tickets for the same issue slow down resolution. Use one ticket per issue.

Attachments Claim screenshots, legal docs, cover file

Supported JPG · PNG · WEBP · PDF · DOC · DOCX

Turnaround 24–48 hours review

Urgent Use WhatsApp widget for follow-up

Make sure your registered email matches your Be Musix account email to avoid verification delays.

Open a Support Ticket

Fill the required fields below. Dynamic fields will appear based on the selected request type.

Single Submit Guard

Account Information

Registered Email * Required

Label Name * Required

Account Name * Required

Request Category

Request Type * Select category

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