Privacy Policy

This Privacy Policy describes how Be Musix collects and processes personal data when you interact with our website, dashboard, distribution workflows, support channels, and related services.

We process personal data only where we have a lawful basis and only to the extent reasonably necessary to provide services, protect the platform, comply with legal obligations, and improve user experience.

This policy applies to:

• Visitors of the Be Musix website and legal pages.
• Artists, labels, and partners using our dashboard and distribution services.
• Users communicating with support via email, contact forms, or WhatsApp.
• Data submitted for music/video distribution, rights management, and publishing workflows.

We may collect, use, store, and transfer different categories of personal data depending on the services you use.

We may also collect communications data (support requests, emails, messages) and compliance documents (e.g., tax forms) where required to provide services and process payments lawfully.

We may collect personal data from the following sources:

• Directly from you: when you register, submit content, complete forms, or contact support.
• Automatically: through logs, cookies, and technical monitoring tools while using the website/platform.
• Third parties: payment processors, DSP reporting sources, or service providers where necessary for operations.

We use personal data only when permitted by law, including to:

• Register and manage artist / label accounts.
• Deliver music and metadata to digital service providers (DSPs).
• Process royalties and payout workflows.
• Operate rights management and publishing-related services.
• Provide customer support and respond to requests.
• Maintain platform security, investigate abuse, and prevent fraud.
• Improve service performance, user experience, and operational workflows.
• Notify users of policy, product, legal, or security updates.

Depending on your jurisdiction (e.g., GDPR), we may process your data based on:

• Contract performance: to provide distribution and related services you request.
• Legal obligations: tax, accounting, fraud prevention, and compliance requirements.
• Legitimate interests: service security, analytics, platform stability, and support improvements.
• Consent: where required for specific processing activities (such as certain cookies or communications).

We do not sell your personal data. However, we may share data with trusted third parties where necessary to provide services or comply with law.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, tax, audit, fraud prevention, and reporting requirements.

• Account and service records may be retained while your account remains active and for a period afterward for compliance and dispute handling.
• Financial and transaction records may be retained longer where required by tax/accounting laws.
• Support communications may be retained for quality, security, and issue resolution purposes.

We implement technical and organizational measures designed to reduce the risk of unauthorized access, loss, misuse, alteration, or disclosure of personal data.

• Encrypted transport (SSL/TLS) for data transmission.
• Access controls and least-privilege practices for internal systems.
• System logging, monitoring, and abuse/fraud detection workflows.
• Restricted partner/service provider access based on operational need.

As a global distribution company, Be Musix may transfer data internationally, including metadata and content-related information, to digital stores and service providers in multiple countries.

By using our services and submitting content, you acknowledge that such transfers may be necessary to perform distribution, monetization, rights management, and publishing operations.

We may use cookies, local storage, and similar technologies to improve website functionality, remember preferences, enhance security, and understand usage patterns.

• Essential cookies: Required for basic site functionality and security.
• Performance/analytics cookies: Help us understand traffic and improve user experience.
• Preference cookies: Remember settings where applicable.

Where required by law, we will request consent for non-essential cookies.

Depending on applicable law (including GDPR and similar laws), you may have the following rights:

To exercise your rights, contact us using the details below. We may need to verify your identity before fulfilling certain requests.

Our services are not intended for children under the age required by applicable law to consent independently. We do not knowingly collect personal data from children in violation of applicable laws.

If you believe a child has provided personal data without appropriate authorization, please contact us so we can review and take appropriate action.

We may update this Privacy Policy from time to time to reflect changes in legal requirements, platform operations, or service features. The “Last Updated” date at the top of this page indicates when the latest revision was published.

Where required, we may also notify users through email, dashboard notices, or website updates.

If you have questions about this Privacy Policy or our data practices, please contact us: